Terms of Service

Last updated: 25 September 2026

1. Overview

These Terms of Service ("Terms") govern your access to and use of the Bronze Loja website, including our online store, products, services, content and other features available through our website (collectively, the "Services").

By accessing our website or purchasing a product from us, you agree to these Terms and our other applicable policies, including our Privacy Policy, Shipping Policy and Refund & Returns Policy.

If you do not agree with these Terms, please do not use our website or Services.

Our store is operated through Shopify, which provides the ecommerce platform used to provide our Services.

2. Eligibility

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

If you are under the age of majority, you may only use our Services with the involvement and permission of a parent or legal guardian where required by law.

3. Use of Our Website

You agree to use our website and Services only for lawful purposes.

You must not:

• Use our website for any unlawful or fraudulent purpose.

• Attempt to gain unauthorised access to our website, systems or accounts.

• Introduce viruses, malware or other harmful code.

• Interfere with the operation or security of our website.

• Use our website to infringe the rights of another person or business.

• Copy, reproduce, resell or exploit our Services or website content without our written permission.

We reserve the right to restrict or terminate access to our Services where we reasonably believe that a user has breached these Terms or applicable law.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on our website are accurate.

However, colours and appearance may vary depending on your device, screen settings and other factors.

Product availability may change without notice.

We reserve the right to discontinue products, change product specifications or limit quantities where reasonably necessary.

Nothing in these Terms excludes or limits any rights you may have under applicable New Zealand consumer law.

5. Prices and Payments

All prices displayed on our website are shown in the currency indicated at checkout.

Prices may change from time to time, but changes will not affect an order that has already been accepted unless otherwise permitted by law.

Payment must be successfully completed before an order is processed.

We use third-party payment providers to process payments. We generally do not have access to your full payment card details.

If an obvious pricing or product information error occurs, we may contact you to confirm whether you wish to proceed with the order, subject to applicable law.

6. Orders

When you place an order, you are making an offer to purchase the products selected by you.

An order confirmation does not necessarily mean that the order has been accepted.

We reserve the right to decline or cancel an order where reasonably necessary, including where:

• A product is unavailable.

• There is an obvious pricing or product information error.

• We suspect fraudulent or unauthorised activity.

• An order appears to have been placed for unlawful purposes.

• We are unable to fulfil the order.

If we cancel an order after payment has been received, we will arrange an appropriate refund.

7. Customer Information

You agree to provide accurate, current and complete information when placing an order or creating an account.

This may include your name, email address, telephone number and delivery address.

You are responsible for ensuring that your delivery information is accurate.

If you provide incorrect or incomplete information, this may affect our ability to process or deliver your order.

8. Shipping and Delivery

Our Shipping Policy explains our current processing times, estimated delivery times, shipping costs and delivery procedures.

Delivery times are estimates and may be affected by circumstances outside our reasonable control.

Please refer to our Shipping Policy for further information.

Nothing in our Shipping Policy or these Terms limits your rights under applicable New Zealand consumer law.

9. Returns, Refunds and Consumer Guarantees

Our Refund & Returns Policy explains our procedures for change-of-mind returns, refunds, exchanges and other returns.

Consumers in New Zealand may also have rights under the Consumer Guarantees Act 1993 and other applicable legislation.

Where a product does not meet an applicable consumer guarantee, you may have legal rights to a repair, replacement or refund depending on the circumstances.

Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies that cannot lawfully be excluded, restricted or modified.

10. Intellectual Property

Unless otherwise stated, the content available through our website, including text, product descriptions, graphics, photographs, logos, designs, videos, layout and other materials, is owned by or licensed to Bronze Loja and is protected by applicable intellectual property laws.

You may access and use website content for personal, non-commercial purposes in connection with using our Services.

You must not reproduce, modify, distribute, sell or commercially exploit our content without our prior written permission.

11. User Reviews and Submissions

If you submit reviews, comments, photographs, suggestions or other content to us ("User Content"), you remain responsible for that content.

By submitting User Content, you confirm that:

• You have the right to submit the content.

• The content does not infringe another person's rights.

• The content is not unlawful, misleading, abusive, defamatory or harmful.

• The content does not contain malicious software.

Where permitted by law, you grant Bronze Loja a non-exclusive, worldwide, royalty-free licence to use, reproduce, display and distribute User Content for purposes connected with operating and promoting our Services.

We may remove User Content that we reasonably believe violates these Terms or applicable law.

12. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, applications or services.

These third parties operate independently from Bronze Loja and may have their own terms and privacy policies.

We are not responsible for the content, availability, security or privacy practices of third-party services, except to the extent required by applicable law.

Where you use a third-party service, you should review that provider's terms and privacy policy.

13. Optional Third-Party Tools

Our website may provide access to tools or features supplied by third parties.

Such tools may be provided on an "as available" basis and may be subject to the third party's own terms.

We are not responsible for third-party tools except to the extent required by applicable law.

14. Personal Information

Your use of our website and submission of personal information is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and disclose personal information.

15. Errors and Changes

We make reasonable efforts to keep information on our website accurate and current.

However, our website may occasionally contain typographical errors, inaccuracies or omissions relating to products, prices, availability, promotions or other information.

Where permitted by law, we reserve the right to correct errors and update information.

If an error materially affects an order that you have already placed, we will take reasonable steps to contact you and address the situation in accordance with applicable law.

16. Website Availability

We do not guarantee that our website or Services will always be available, uninterrupted, secure or error-free.

Our website may occasionally be unavailable due to maintenance, technical problems, updates or circumstances outside our reasonable control.

We will take reasonable steps to restore our Services where appropriate.

17. Limitation of Liability

To the maximum extent permitted by law, Bronze Loja will not be liable for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms excludes, restricts or modifies liability or consumer rights where doing so would be unlawful under New Zealand law.

In particular, nothing in these Terms is intended to exclude, restrict or modify rights or remedies available to consumers under the Consumer Guarantees Act 1993 or other applicable legislation.

18. Indemnity

To the extent permitted by law, you agree to be responsible for losses reasonably suffered by Bronze Loja as a direct result of your unlawful use of our website or your material breach of these Terms.

This clause does not apply to the extent that it would unlawfully limit your rights or impose liability that cannot legally be imposed.

19. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable, where legally possible.

If it cannot be made enforceable, it will be severed from these Terms without affecting the remaining provisions.

20. Governing Law

These Terms are governed by the laws applicable in New Zealand.

Any dispute relating to these Terms will be subject to the jurisdiction of the courts and tribunals of New Zealand, subject to any mandatory rights or jurisdiction available to consumers under applicable law.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices or legal requirements.

The updated version will be posted on our website with a revised "Last updated" date.

Where required by law, we will provide appropriate notice of material changes.

Your continued use of our Services after updated Terms have been posted constitutes acceptance of the updated Terms to the extent permitted by law.

22. Contact Us

If you have any questions about these Terms, please contact us:

Bronze Loja

Email: [INSERT CUSTOMER SUPPORT EMAIL]

Website: https://bronzeloja.myshopify.com

Legal business name: [INSERT LEGAL BUSINESS NAME]

Business address: [INSERT BUSINESS ADDRESS]